Which statement about refunds and processing fees is correct?

Prepare for the Stripe Fundamentals Exam. Use flashcards and multiple-choice questions with explanations to maximize your score. Explore essential concepts and hone your skills for a successful exam experience.

Multiple Choice

Which statement about refunds and processing fees is correct?

Explanation:
Processing fees are non-refundable. When you issue a refund, the customer gets back the amount charged, but Stripe’s processing fee for that original charge isn’t returned. This reflects the fact that the service of processing the payment was already provided, even if the funds are later refunded. For example, a $100 charge with a 2.9% + 30¢ fee (about $3.20) would result in the $3.20 fee staying with Stripe if you refund the full amount—the customer gets $100 back, but the fee isn’t refunded. This policy applies regardless of region.

Processing fees are non-refundable. When you issue a refund, the customer gets back the amount charged, but Stripe’s processing fee for that original charge isn’t returned. This reflects the fact that the service of processing the payment was already provided, even if the funds are later refunded. For example, a $100 charge with a 2.9% + 30¢ fee (about $3.20) would result in the $3.20 fee staying with Stripe if you refund the full amount—the customer gets $100 back, but the fee isn’t refunded. This policy applies regardless of region.

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