Which statement best defines eCommerce?

Which statement best defines eCommerce?

• A. Businesses that sell goods or services to the consumer through a website and accept digital payments.
• B. Businesses that sell subscriptions to software products to the end user.
• C. Platforms that connect service providers and consumers.
• D. A digital infrastructure that facilitates interactions between multiple parties.

Answer: (A)

eCommerce is buying and selling goods or services over electronic channels, typically the internet, with digital payments. The statement that describes businesses selling goods or services to the consumer through a website and accepting digital payments directly captures online storefronts, customer interactions, and the payment flow that define online commerce. Other options describe specific models or components rather than the overall activity: selling software subscriptions is a pricing model, not the full definition of eCommerce; platforms that connect providers and consumers point to marketplaces but don’t specify selling through an online storefront; a broad digital infrastructure that facilitates interactions is too general and could apply to many non-commerce activities.

eCommerce is buying and selling goods or services over electronic channels, typically the internet, with digital payments. The statement that describes businesses selling goods or services to the consumer through a website and accepting digital payments directly captures online storefronts, customer interactions, and the payment flow that define online commerce.

Other options describe specific models or components rather than the overall activity: selling software subscriptions is a pricing model, not the full definition of eCommerce; platforms that connect providers and consumers point to marketplaces but don’t specify selling through an online storefront; a broad digital infrastructure that facilitates interactions is too general and could apply to many non-commerce activities.